Frequently Asked Questions
Everything you need to know about your next timeless timepiece.
What kind of movements are used in Söner watches?
We use high-precision Japanese Miyota movements and premium Swiss movements, ensuring reliability and accuracy for every timepiece in our collection.
Do you offer international shipping?
Yes, we ship our watches worldwide. Standard and express shipping options are available at checkout, with free shipping offered on orders over a specific value.
What is your return policy?
We offer a 30-day return period from the date of delivery. The watch must be in its original, unworn condition with all protective films and packaging intact.
Is there a warranty on my Söner watch?
Every Söner watch comes with a 2-year international warranty that covers manufacturing defects and movement issues from the date of purchase.
Are the watches water-resistant?
Most of our watches feature a water resistance rating of 5ATM or 10ATM. This means they are suitable for daily use and light swimming, but we recommend checking the specific model's manual before submersion.
Can I change the strap on my watch?
Yes, our watches feature quick-release spring bars, allowing you to easily swap straps to match your style without the need for specialized tools.